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Who is ISO:9001 certification for?

ISO:9001 provides a practical Quality Management System for improving and monitoring all areas of a business. A business can build a positive reputation for reliability and consistency when it ensures a level of consistent quality in its products or services.

When establishing and maintaining a strategically viable quality system, senior management defines the roles played by groups, departments, or functions within the organization using risk/benefit analysis to determine the best fit in terms of logistics, costs, and capabilities.

While there are many skills and responsibilities needed to continuously improve a quality system, the main ones apply to people in four roles:

  • Executive Management
  • Functional/departmental Management
  • Management representative
  • Quality assurance/quality control functions

Morgan HSS can support the executive management by acting as the management representative. We can then be an honest broker, not employed directly, overseeing and auditing the system and giving genuine feedback.

A strategic quality system requires open communication and genuine commitment for the good of the organization. In addition to establishing priorities and providing resources to accomplish required activities, management must lead by example. A business can build a positive reputation for reliability and consistency when it ensures a level of consistent quality in its products or services. This bolsters consumer trust and confidence in the business and helps the business compete with others in the same market. At the same time, doing so with minimal business risk.

What are the benefits for our clients?

Combined with rising financial and environmental concerns, the need for safer, cleaner and smarter construction projects has never been greater. By helping to control risk, demonstrate regulatory compliance and providing quality assurance, accreditation delivers confidence throughout the supply chain that buildings and infrastructure are both safe and of high quality.

Key potential benefits from use of the standard include:


  • An overall assessment of the business, it’s target audience, their needs and how your work meets those needs. This will help define objectives and identify new business opportunities
  • Standards of delivery become consistent and customers needs are met. This can lead to repeat custom, new clients and increased business for your organization
  • Efficient working practices are implemented throughout the business or organization. This increases productivity and efficiency, bringing internal costs down
  • The opportunity to expand into new markets as some sectors require ISO:9001 before doing business
  • Identification and the ability to address the risks associated with your organization